Solutions to Fit your Community &
Population’s Needs

Customers choose Cloud 9 because we continue to innovate. Based on their community’s evolving and unique needs, we build and deliver comprehensive solutions that are easy to use, affordable and help our customers to reach their target outcomes.


Communities are Moving Towards Data Driven Systems to Effectively Serve Their Communities 

Community leaders cannot manage what they cannot measure. Therefore, you need access to updated, at-a-glance data on population health, agency coordination and care team utilization. Publically served behavioral health populations require a variety of agencies to serve their complex needs. Public health, public safety and social services have been historically uncoordinated and their information siloed. We offer a lightweight and secure health information exchange (HIE) and data analytics dashboard for population health management. Cloud 9 conforms to industry security standards for HIPAA, 42 CFR and CJIS. Our company is committed to ensuring that Protected Health Information (PHI) and Personally Identifiable Information (PII) are secure and kept confidential.



Secure Video, Voice and Text Communications & Scheduling

Cloud 9 utilizes the latest in HIPAA compliant communications technologies. Our features include: collaborative care sessions, scheduling integration and session reporting data. Ease of use is also a major factor in telehealth program success. We have designed our applications to be compliant with current health literacy guidelines for patients and to support care teams operating in stressful emergency or crisis situations.



Our Proprietary Clinical & Operational Workflows

While all of the U.S. faces growing mental health and substance use problems, each county and city has unique population needs, agency resources in place and specific community goals to achieve. Apply any of the following three workflows to fit your current needs:

Cloud 9 Prevention

Post-acute, step-down or ongoing behavioral health treatment, virtually connecting patients to mental health and collaborative care teams.

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Cloud 911 Intervention

Emergency crisis treatment at the scene, connecting first responders and patients to remote mental health teams who can de-escalate or refer to appropriate care, as clinically indicated.

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Cloud 988 Connection

Streamlined access to population data for 988 Lifeline systems and staff while connecting those in need to vital services/resources.

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We serve Counties, Cities, Community Mental Health Centers, Substance Use Recovery Centers, Hospitals & Emergency Departments, Social Service Agencies & Schools

Our team is standing by to learn your local needs and share solutions that work.


Cloud 9 is on a mission to deliver mental, physical and social health access to underserved populations.

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